Know your guests

Develop a deeper understanding of your guests' needs. Design personalized experiences by giving your guests more control. Let them participate actively in shaping their desired experience with your hotel.  

Understand their world!

So they can celebrate every moment spent with you.

The experience and the perceived value of the same service can be dissimilar for different guests as they may have different expectations.   A better understanding of your guests' expectations, motivations & aspirations will help you customize your product offerings, and personalize your service.

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Empower your employees

To deliver prompt and personalized service

And build strong relationships with your guests.

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Personalize your guest experiences

There is nothing more important than a human connection.  Take the guest experience to a higher level.  Improve your interactions with guests by understanding them well and responding to them as individuals.   Empower your employees to offer customized products, personalized service, say the right words, and create happy moments.

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About us

Expressiva makes delivering personalized guest experience simple and efficient.

Expressiva is the cloud based guest experience solution by Auraprestilo Pvt. Ltd. an impression management company. We design experience and manage impression.


Prachi Prabhu

Founder & Director

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Drop us an email. Or call us for further information on our services.
mobile: +91 9867648635 | email: